Frequently Asked Questions

In this section, you can find out your queries about using CoinSwitch Exchange.

What will happen if I close the browser?
If you have transferred the amount, then you can surely close the browser tab. Our system will automatically complete the transaction, and the amount will b...
Wed, Sep 25, 2019 at 1:23 PM
Why blockchain verification is taking so long?
Blockchain is peer to peer network where transactions need to be confirmed by the network. This process can take from few minutes to several hours depending...
Wed, Sep 25, 2019 at 1:23 PM
Sent fund to the wrong address, Can I recover my funds?
Unfortunately not. Once funds are sent to a wrong address, there is nothing we can do to recover them. This is why it is extremely important to double check...
Wed, Sep 25, 2019 at 1:24 PM
Your issue is not listed here?
If you have a problem or a question about our service, you can mail us at We usually respond to email requests within 15 minutes.
Wed, Sep 25, 2019 at 1:27 PM
How to transfer via IMPS using PayTM Payments Bank?
Hi Kuberians, The bank transfer details that we have provided currently doesn't support UPI payments. You would not be able to use UPI transfer fro...
Sat, Jul 24, 2021 at 10:24 PM